Green Leaf Acupuncture is committed to protecting your personal information and respecting your privacy. This policy explains what information I collect, how it is used, and how it is kept safe in line with UK GDPR requirements.
Data Controller: Jesse De Freitas
Contact: jesse@greenleafacupuncture.org
What information I collect
When you contact me, book appointments, or attend treatments, I may collect:
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Your name and contact details
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Health and medical information relevant to your acupuncture care
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Appointment and treatment notes
This information is necessary to provide safe and effective treatment.
Why I collect your information
Your personal data is used to:
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Provide acupuncture treatment and ongoing care
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Communicate with you about appointments and your health
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Maintain accurate clinical records
With your consent, I may occasionally send personalised health information related to your care. You can withdraw this consent at any time.
How your information is stored
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Clinical records are kept securely in paper files in a locked cabinet
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Emails are stored on a password-protected computer and deleted within three months
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Only I, Jesse De Freitas, have access to your information
Your data is never shared unless legally required or with your written consent (for example, for a healthcare referral).
How long your records are kept
I am legally required to keep clinical records for:
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8 years after your last appointment, or
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Until age 25 if this is longer
After this period, records are securely destroyed.
Your rights
You have the right to:
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Request access to the personal data I hold about you
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Ask for corrections to inaccurate information
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Withdraw consent for optional communications
I will respond to any data requests within 30 days.
Cookies and website analytics
This website uses cookies to help improve your browsing experience and understand how visitors use the site.
Cookies may collect anonymous information such as:
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Pages visited
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Time spent on the site
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General location (not exact address)
This information is used only to improve website performance and user experience. You can control or disable cookies through your browser settings.
Concerns or complaints
If you have any concerns about how your personal data is handled, please contact me directly and I will do my best to resolve the issue.
You also have the right to contact the Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns/
Green Leaf Acupuncture is committed to providing safe, respectful care — both in the clinic and online.