Green Leaf Acupuncture is committed to protecting your personal information and respecting your privacy. This policy explains what information I collect, how it is used, and how it is kept safe in line with UK GDPR requirements.
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Data Controller: Jesse De Freitas
Contact: jesse@greenleafacupuncture.org
What information I collect
When you contact me, book appointments, or attend treatments, I may collect:
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Your name and contact details
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Health and medical information relevant to your acupuncture care
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Appointment and treatment notes
This information is necessary to provide safe and effective treatment.
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Why I collect your information
Your personal data is used to:
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Provide acupuncture treatment and ongoing care
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Communicate with you about appointments and your health
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Maintain accurate clinical records
With your consent, I may occasionally send personalised health information related to your care. You can withdraw this consent at any time.
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How your information is stored
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Clinical records are kept securely in paper files in a locked cabinet
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Emails are stored on a password-protected computer and deleted within three months
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Only I, Jesse De Freitas, have access to your information
Your data is never shared unless legally required or with your written consent (for example, for a healthcare referral).
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How long your records are kept
I am legally required to keep clinical records for:
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8 years after your last appointment, or
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Until age 25 if this is longer
After this period, records are securely destroyed.
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Your rights
You have the right to:
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Request access to the personal data I hold about you
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Ask for corrections to inaccurate information
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Withdraw consent for optional communications
I will respond to any data requests within 30 days.
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Cookies and website analytics
This website uses cookies to help improve your browsing experience and understand how visitors use the site.
Cookies may collect anonymous information such as:
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Pages visited
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Time spent on the site
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General location (not exact address)
This information is used only to improve website performance and user experience. You can control or disable cookies through your browser settings.
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Concerns or complaints
If you have any concerns about how your personal data is handled, please contact me directly and I will do my best to resolve the issue.
You also have the right to contact the Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns/
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Green Leaf Acupuncture is committed to providing safe, respectful care — both in the clinic and online.